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Appointments

Appointments can be booked in advance and also on the day in the morning (at 08:30). Patients can choose to see a doctor or nurse of their choice depending upon availability; this does not apply in the case of an emergency.

Telephone Appointments

If patients fail to get an appointment, they can leave their telephone number and problem details, and a Doctor will contact them on that day for a telephone consultation or if necessary arrange an appointment. Telephone call requests are taken before 10:30am each morning.

Arrangements for speaking to a Doctor

Please note that your telephone request to speak to a doctor will be dealt with in the following manner:

  • You will be advised which doctor is on duty and at which surgery
  • A team member will record your request and take the following details:
  • Name, Date of Birth, Telephone Number and brief details of the reason for the request
  • Your request will be passed to the doctor on duty who will deal with the request at the end of the morning surgery

Arrangements for speaking to a Nurse

Please note that your telephone request to speak to a nurse will be dealt with in the following manner:

  • A team member will record your request and take the following details:
  • Name, Date of Birth, Telephone Number and brief details of the reason for the request
  • If the nurse is free you may be put through straight away
  • If the nurse if running a surgery the team member will pass your details on to the nurse as soon as possible
  • The nurse will endeavour to action the request at the end of each surgery
  • If the nurse is not on the premises, or is not likely to be available, you may be referred to the other surgery.

Online Appointments

You are now able to book and cancel your appointment with the doctor online via the link at the top of this page. In order to book appointments online you must have previously obtained the necessary access codes. Click here for more information.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

 
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