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When We Are Closed

If you require urgent medical assistance or advice outside of normal surgery hours please telephone 111. Calls are free from both landlines and mobile phones. 

Walk-in Centres

No appointments necessary

Hanley Health & Wellbeing Walk-in Centre, 69/71 Stafford Street, Hanley, Stoke on Trent ST1 1LW

Tel: 03001236759

Fax: 03001236758

Hayward Hospital, High Lane, Burslem, Stoke on Trent ST6 7AG

Tel: 01782 581112

Monday – Friday 07:00 – 22:00

Saturday and Sunday 09:00 – 22:00

Bank Holidays 09:00 -22:00

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.  

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website