Practice Survey Reporting

PRACTICE SURVEY MARCH 2022- MICROSOFT SURVEY 127 RESPONSES FROM                                                                  PATIENTS
1.
How easy is it to get through to someone at your GP practice on the phone?
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37
31
14
25
20
2.
How helpful do you find the receptionists at your GP practice?
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57
37
15
8
10
3.
Were you satisfied with the type of appointment (or appointments) you were offered?
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95
24
8
4.
Overall, how would you describe your experience of making an appointment?
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52
36
18
14
7
5.
Last time you had a general practice appointment, how good was the healthcare professional at 'giving you enough time'?
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70
32
14
8
3
6.
Last time you had a general practice appointment, how good was the healthcare professional at 'listening to you'?
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75
32
10
7
3
7.
Last time you had a general practice appointment, how good was the healthcare professional at 'treating you with care and concern'?
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73
33
12
8
1
8.
Overall, how would you describe your experience of your GP practice?
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58
31
21
9
8


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